Terms of use

Terms and Conditions:


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of Exhale Cigarettes Ltd. The collective work includes works that are licensed to Exhale Cigarettes Ltd. Copyright 2011, Exhale Cigarettes Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Exhale Cigarettes Ltd or purchasing Exhale Cigarettes Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Exhale Cigarettes Ltd or to purchase Exhale Cigarettes Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Exhale Cigarettes Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of Exhale Cigarettes Ltd used in the site are trademarks or registered trademarks of Exhale Cigarettes Ltd


We currently only ship within the United Kingdom via Royal Mail. Most orders will ship within 24-48 hours. We keep all our electronic cigarettes and products in stock and ready to ship.

Please see our Shipping & Retuns page for more in depth information.  It resides as a subcategory under the banner heading 'Company'.


We have the BEST customer service department! Any unopened item (Except Eliquids) may be returned to EXhale and items that have been opened may not be returned unless they are defective within 30 days. If you don't like one of our products, we will do what it takes to make you happy...we're very reasonable here.In case of a defective product or product part, we will be happy to replace that part free of charge. Our products have been chosen to be the best currently available. We are proud that our defective rate is less than .2%.Money Back Guarantee:Here at eXhale, we want to make sure you are completely satisfied with your purchase. And we seriously mean that. You are entitled to a 100% refund on your purchase (Except Eliquids) if the product is returned within 30 days of receiving it, unopened and in it's original condition.You may return most new, unopened items within 30 days of delivery for a full refund.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.We reserve the right to change or discontinue the 100% Money Back Guarantee policy at any time, but we probably won't.


You should expect to receive your refund within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

For detailed information about returns please visit our Shipping & Returns page. It resides as a subcategory under the banner heading 'Company'.

Privacy Policy:

We do not store credit card details nor do we ever share customer details with any 3rd parties.

Warranty Disclaimer:

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Exhale Cigarettes Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Exhale Cigarettes Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Exhale Cigarettes Ltd does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability:

Exhale Cigarettes Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Exhale Cigarettes Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors:

In the event that a Exhale Cigarettes Ltd product is mistakenly listed at an incorrect price, Exhale Cigarettes Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Exhale Cigarettes Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Exhale Cigarettes Ltd shall issue a credit to your credit card account in the amount of the incorrect price.Term;


These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Exhale Cigarettes Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Exhale Cigarettes Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Exhale Cigarettes Ltd.MiscellaneousYour use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Exhale Cigarettes Ltd products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Exhale Cigarettes Ltd products) must be commenced within one (1) year after the claim or cause of action arises. Exhale Cigarettes Ltd's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Exhale Cigarettes Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site:

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Exhale Cigarettes Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer:

Exhale Cigarettes Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Exhale Cigarettes Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Exhale Cigarettes Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Exhale Cigarettes Ltd in its sole discretion.


You agree to indemnify, defend, and hold harmless Exhale Cigarettes Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.Third-Party LinksIn an attempt to provide increased value to our visitors, Exhale Cigarettes Ltd may link to sites operated by third parties. However, even if the third party is affiliated with Exhale Cigarettes Ltd, Exhale Cigarettes Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Exhale Cigarettes Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Exhale Cigarettes Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).