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Contact Us

TROUBLESHOOTING - Make EXhale's HELP & GUIDES your first port of call

Written to address the most common issues vapers encounter our guide pages provide immediate help & that extra bit of 'know-how' with step-by-step solutions to have you up and running in no time.

WAYS TO CONTACT US

Our expert customer care team are always happy to help. Please give us call, send an email or fill out the message form below.

 

Telephone:                                01726 219066 

Our Business hours:                 Monday to Friday 10am - 4pm (excluding all UK Bank Holidays) 

The date & time is NOW 
 
PLEASE LEAVE US A VOICEMAIL
 
If your call is picked up by the answering service, please don't just hang up.
 
Most likely we are dealing with another customer. As soon as we are free, we listen to *voice messages allowing us to call back (*see tips below)
 
Telephone calls made outside of our normal business hours will go to voicemail. Please leave a message. We will contact you on the next working day.

VOICEMAIL TIPS

    • To help us to respond quickly please speak very precisely.
    • Tell us your name & the number on which to call back.
    • Tell us the order or returns number your call relates to (if applicable)
    • Repeat the telephone number a second time speaking deliberately slowly. 

Even if you just hang up without speaking you are being recorded and we will receive an alert telling us that we have a voice message to listen to. When we dial in to hear these "messages" the phone line becomes busy once more, causing the next incoming call to go to voicemail. This could be you trying to call again, causing a domino effect and further frustrating delay. 

COMPANY & CONTACT DETAILS

Company:                                       EXHALE CIGARETTES LTD

Registered Company Number:       07668649 Registered

Company Head Office:                   7 Chesterton Place, Newquay, TR7 2RU (not for correspondence)

Web address:                                  https//www.ExhaleCigarette.Co.Uk 

Email Address:                                Support@ExhaleCigarette.Co.Uk

Postal Address (correspondence):  4 Wesley Yard, Newquay, Cornwall, TR7 1LB

THIS ADDRESS IS FOR CORRESPONDENCE ONLY. DO NOT  USE THIS ADDRESS  FOR RETURNS.  

RETURNS: If you would like to make a return please visit RETURNING A PRODUCT TO US